Virtuals Protocol enables tokenized AI agents. Can VIRTUAL compete with free frameworks? Read the 2026 price analysis.

AI contact center technology is fundamentally reshaping customer service, combining automation, virtual agents, AI agent assist, and voice bot technology. Platforms like Bright Pattern offer scalable, ...

Zoom Communications announced the integration of its Virtual Agent with Zoom Phone on Aug. 18, creating an AI concierge that can handle incoming calls around the clock. The company also introduced ...

The first big risk? A trademark lawsuit from Anthropic, which forced a name change late last night to Moltbot. Whatever it's ...

Whether increased use of AI ends up reducing employee headcounts or augmenting existing workforces with armies of digital ...

Global enterprises adopt AI contact center AI as virtual agents and automation reshape operations and customer experience. BERKELEY, CA, UNITED STATES, January 5 ...