Voice over Internet Protocol (VoIP) services allow users to place telephone calls over the internet rather than through traditional analog or cellular phone networks. VoIP has grown in popularity in ...

Delighting customers takes work. VoIP phone providers are not exempt. The product must deliver as promised. It requires a stellar warranty. And copious amounts of support must be in place. And ...

Marguerite Reardon started as a CNET News reporter in 2004, covering cellphone services, broadband, citywide Wi-Fi, the Net neutrality debate and the consolidation of the phone companies. A handful of ...

“Why you can trust Digital Trends – We have a 20-year history of testing, reviewing, and rating products, services and apps to help you make a sound buying decision. Find out more about how we test ...

In the corporate world, it’s not uncommon for companies to invest heavily in phone systems that route calls, handle voicemails, and ensure employees can get work done wherever they are. But in many ...

Vonage, a Voice over Internet Protocol provider, has begun charging customers a $1.50 per month "regulatory recovery" fee. Hoping to soften the blow of the new fee, Vonage also is cutting the prices ...

Over the last several years, many consumers, small and medium size businesses (SMB) and even global enterprises have flocked to voice-over-Internet Protocol (VoIP) services. And the industry has ...

Over 30% of U.S. companies use Voice over Internet Protocol (VoIP) phone systems. Many switch from conventional services to realize the benefits of VoIP, including lower costs, operational efficiency, ...

Since the Big 3 cell companies in Canada are all varying degrees of crooks and bastards, I've been looking for alternatives. After noticing that it can be cheaper to get a data-only plan, I started ...