If you need a little face time with friends and family that live far away, firing up a video chat has never been easier. These days you don't even need to install an app or download a heavy ...

Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive ...

Live chat software services first emerged in the early 2000s, but struggled to gain traction at first, as customers were more comfortable speaking to a representative directly. However, the technology ...

On the road? Want to check your website’s traffic? Better yet, answer live chat requests from your online customers? Now you can. SmartMax, a company that provides online live chat and monitoring ...

If you’re still relying on conference calls or IM, it's time your team explored group chat. Here's what Slack, Microsoft Teams, Google Hangouts Chat, Facebook Workplace, and six other chat providers ...