OFCCP released its first detailed guidance on federal contractors’ use of AI and automated systems. The guidance instructs federal contractors to routinely monitor whether AI and automated systems ...

Begin by identifying outdated tasks in your employee onboarding that could benefit from automation such as paper-based documentation. Choose the right employee onboarding automation tools by exploring ...

The use of AI and automation in the public sector involves both public-facing systems and behind-the-scenes tools aimed at streamlining operations and freeing up staff time. But we know that these ...

Call center automation uses AI to streamline customer service. Discover how it works, explore tools, and gain expert tips to enhance customer experience. Automating complex processes and repetitive ...

Michael Goshka, CEO of Planfix, a SaaS platform that cuts costs, reduces errors and automates workflows for smarter business operations. Every company—whether a startup or a large ...

California’s privacy regulators are advancing new rules aimed at governing the use of automated decision-making technology (ADMT). These regulations, proposed by ...