TORONTO--(BUSINESS WIRE)--Samsung Electronics Canada Customer Service has been recognized for its innovative approach to providing seamless Omni-channel experiences to customers. At the International ...
Google Cloud unveils three huge AI and generative AI launches, including a new security toolkit, an AI customer engagement suite and the integration of Google Gemini AI into Workspace. Google Cloud ...
There is a noticeable change in how today's customers engage with businesses. People want conversations that are personal and secure, without waiting on hold or constantly scanning their inboxes for ...
ROCKVILLE, Md.--(BUSINESS WIRE)--3CLogic today announced a collaboration with ServiceNow to deliver integrated voice self-service and intelligent agent routing to ServiceNow’s Customer Workflows ...
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