A few months back I explained how Windows 7 users can use built-in tools to create a system-repair disc–an important step to take given that few PCs these days come with one. A reader who uses Vista ...

If you need to report a problem — and can reproduce the steps and symptoms — the Problem Steps Recorder tool lets you capture some of the evidence, as screen shots plus, optionally, your annotating ...

Much of this, however, isn’t obvious, particularly if you don’t know the names for these things, and haven’t taken the time to read any “what’s new” articles, read an introductory book like Windows 7 ...