Customer service representatives help businesses develop strong relationships with their clients and customers. Representatives answer customer questions, help resolve problems, process refunds and ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

The position of customer-service representative might be thought of as a universal occupation. Just as virtually all businesses need people to sell products to customers, they also must have a point ...