Sending emails is so common today that you might not think much about it. Still, knowing how to write an email introduction is essential, especially if it’s going to a new business contact. You don’t ...

The following excerpt is from Susan Gunelius’ book Ultimate Guide to Email Marketing for Business. Buy it now from Amazon | Barnes & Noble | iTunes | IndieBound Before you write an email message, you ...

I like to think that I can write a pretty solid email, but sometimes a little helping hand can turn a simple email that I plan to quickly fire off into a solid one that will impress clients, friends ...

Writing an effective introduction email is a valuable skill, especially when connecting colleagues who can benefit from each other’s expertise. A well-crafted introduction email can create networking ...

Many people have been writing emails and texts since middle school. Your audience was interested in what you had to say. And your audience was small. Today, your audience is desperate to delete, defer ...

Email has been around for 50 years, and for most of that time, it's remained relatively unchanged. Until now, at least. In the two years since the launch of ChatGPT, email has received a dramatic ...

Regardless of your job, rank, or industry, written communication is a skill that can set you apart from your peers. Here’s a three-step framework to help you level up as a writer—whether you’re ...

Take a look at these email responses from two different agents, applicants for a position in your customer contact center. Would you give them passing grades? Would you hire them to write email to ...

Say you just got interviewed and want to cement a good impression — or make up for a less-than-perfect performance. Try writing an interview thank-you email. Following up an interview with a concise ...