The federal agency alleged that Instacart used a number of deceptive tactics in its subscription sign-up and "satisfaction guarantee" advertising.

Instacart has agreed to refund $60 million to customers to settle allegations that the grocery shopping service engaged in deceptive marketing and billing practices, the Federal Trade Commission said Thursday.

Shares of Instacart-parent Maplebear were diving Thursday following a report that the Federal Trade Commission is probing the grocery-delivery company.The FTC has sent Instacart a civil investigative demand as it looks for information about the company’s Eversight pricing tool,

The federal agency alleged Instacart misled consumers with unlawful tactics, causing them to pay higher fees while also denying refunds.

The FTC alleged that the grocery-delivery platform falsely advertised free delivery and 100% satisfaction guarantee, and also didn’t adequately disclose the terms for Instacart+ membership.

Grocery delivery firm Instacart will pay $60 million to refund consumers who were deceived into enrolling in the company’s subscription service, Instacart+, the US Federal Trade Commission said Thursday.

Instacart has agreed to pay $60 million in refunds to settle the U.S. Federal Trade Commission's allegations that the online grocery delivery platform deceived consumers about its Instacart+ membership and free delivery offers,

Schumer accuses Instacart of using AI to unfairly change prices, resulting in a potential yearly cost of $1,200 extra for some families.