Smaller BPOs in the Philippines are coming under scrutiny as authorities investigate whether some are secretly operating as ...

Technology professionals in Argentina overwhelmingly prefer to be paid in U.S. dollars or cryptocurrencies such as ...

Left-leaning politician Yamandú Orsi is vowing to reform the country’s social security system and lower the retirement age less than a week after taking office as the President of Uruguay.

Mexico has prepared a new legal and policy framework to upgrade its cybersecurity defenses. The plan sets out a national ...

Uruguay’s global services sector continued its steady climb in 2024, exporting $4.101 billion worth of services.

Two months after the Trump administration imposed a $100,000 fee on new H-1B visa petitions, nearshore service providers say ...

India-born BPO and compliance services provider Provana has entered the Latin American market through the acquisition of ...

Millions of Cubans are slipping deeper into extreme poverty as runaway inflation and chronic shortages make daily survival ...

Extended wait times in the immigration line at Latin American airports is not a new phenomenon, but this year several ...

Artificial intelligence has rapidly emerged as a transformative tool for companies across industries. From drafting marketing materials to automating client communications, AI-generated content offers ...

Three industry leaders spoke about what it takes to start doing business in Latin America during Nexus Miami panel hosted by Nearshore Americas Managing Editor Tim Zyla. B&H Compliance CEO Susana ...

While most companies were beginning to tinker with AI tools after ChatGPT’s viral debut in late 2022, iQor already had a 12-year head start. The global business process outsourcing firm known for ...