AI offers endless personalization opportunities — but success depends on accurate, well-structured data. Here’s how to get it ...

As companies implement identity resolution solutions, many are left with the challenge of needing to merge offline customer ...

The partnership will enable M&T Bank to consolidate fragmented customer information and streamline data management.

Twilio’s platform will serve as the infrastructure layer for every customer interaction Innovations across communications, data, and AI unlock new levels of personalization, security, compliance ...

Rocket CRM has announced the release of expanded automation tools designed to advance customer relationship management and ...

"Snowflake is the best AI data platform that there is. And this is widely recognized by many of our customers and new ...

South Africa’s largest restaurant franchisor and food services business selects MoEngage’s Customer Data and Engagement Platform to unify its customer data, automate personalization, and drive growth ...

“Zscaler does not use customer data to train its AI models,” Curry wrote. “Each customer owns their proprietary information ...

Enterprise data platforms increasingly unite analytics, governance and orchestration, with new generative and agentic AI-enabled features to improve autonomy and speed.

We look at where a customer data platform sits alongside other technologies that offer features to boost customer experience ...