If scanner is not working but printer is working, follow these instructions i.e. update driver, restart Windows service, etc.

So long as you have a built-in modem, you can use Windows Fax and Scan to send and receive faxes from your computer. Learn how to use this classic program along with alternative faxing methods.

I'm about to scan lots of documents into my computer. On Mac I use Image Capture which is excellent and has a lot of great features. On Windows however the scanning software that comes with the OS is ...

The first thing you may want to do is reset the printer scanner. This is a simple task, so we do not expect most users to find it too difficult. To reset the printer scanner, the user must power it ...