The biometric services appointment rescheduling tool can be accessed via a USCIS online account regardless of whether the pending case was submitted online or by mail.

USCIS has initiated the process of sending notifications to immigrants for biometric appointments, a vital step in processing immigration benefits and verifying identities.

USCIS acknowledged that, due to the COVID-19 pandemic, it is experiencing delays in scheduling or rescheduling appointments at ASCs to collect biometric data from applicants.