Live chat is a feature that makes your website more informative and engaging to visitors. It helps you differentiate yourself from the competition, giving prospects and customers a more interactive ...

If you need a little face time with friends and family that live far away, firing up a video chat has never been easier. These days you don't even need to install an app or download a heavy ...

From AI chat to live chat, website chat features vary in value, effectiveness, and ease of integration with your existing platform. So who or what will you choose to represent you to potential clients ...

Every day millions of businesses use chat programs to communicate in real time with associates, customers and suppliers across the street or on the other side of the globe. Applications such as AIM, ...

If your company uses a third-party tool to power your website chat function or AI-assisted customer service, the 9th Circuit Court of Appeals just delivered a ruling you should know about. On July 9, ...

Wix.com Ltd. WIX has launched an artificial intelligence (AI) Site-Chat, a virtual agent designed to transform how businesses interact with website visitors. This innovative tool provides 24/7 ...