Sick of slow, expensive, or unreliable internet service? You probably are. Internet service providers (ISPs) came second to last in a study of customer satisfaction by industry in the US last year.

Cierra was an associate writer for CNET's broadband team, covering all things home internet. She is a graduate of the University of North Carolina at Wilmington with a master's degree. Cierra is ...

Is the internet really “centralized” right now? Not in the sense that any single entity “owns” the internet, but a handful of corporations do exercise enormous control over the bulk of the internet’s ...

Some congressmen have recently introduced legislation that could limit households and businesses in rural areas of our state to satellite internet service while other areas have access to reliable ...