Obsessing over model version matters less than workflow.

Since 2022, OpenAI has been the primary character in the most interesting tech and business story in years. ChatGPT was early ...

Amazon’s AI chatbot, Rufus, saw a surge of adoption on Black Friday, according to new data published over the weekend by market intelligence firm Sensor Tower. In the U.S., Amazon sessions that ...

Abstract: The rapid growth of online shopping has underscored the need for effective customer service techniques that go beyond traditional channels such as email, mobile responses, and FAQs. In this ...

Facing five lawsuits alleging wrongful deaths, OpenAI lobbed its first defense Tuesday, denying in a court filing that ChatGPT caused a teen’s suicide and instead arguing the teen violated terms that ...

Warning: This article includes descriptions of self-harm. After a family sued OpenAI saying their teenager used ChatGPT as his “suicide coach,” the company responded on Tuesday saying it is not liable ...

Character.AI announced on Tuesday that it’s launching “Stories,” a new format that allows users to create interactive fiction that features their favorite characters. The feature comes as an ...

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With the release of its third version this week, Google’s Gemini large language model surged past ChatGPT and other competitors to become the most capable AI chatbot, as determined by consensus ...

This transcript was prepared by a transcription service. This version may not be in its final form and may be updated. Katie Deighton: Welcome to Tech News Briefing. It's Friday, November 21st. I'm ...