Instacart will pay $60 million to customers
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DoorDash launches ChatGPT grocery app one week after rival Instacart, enabling AI-powered recipe suggestions with hour-long delivery from stores.
A recent investigation that found Instacart is charging some customers nearly 25% more for the same products from the same store got a lot of people’s attention, including the Federal Trade Commission. According to a report from Reuters, the agency has opened a probe into Instacart’s pricing practices.
Instacart has agreed to pay $60 million in refunds to consumers to settle a Federal Trade Commission investigation into what the FTC described as “numerous unlawful tactics” used by the delivery company.
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Instacart's AI-enabled pricing may bump up your grocery costs by as much as 23%, study says
Shoppers may be unaware they're paying as much as 23% more than others for the same grocery items on Instacart, a new analysis says.
OpenAI and Instacart are launching a grocery shopping experience inside of ChatGPT, allowing customers to brainstorm meal ideas, make a grocery list, and check out, all without leaving the chat interface.
Instacart will pay $60 million in refunds to customers after the grocery delivery platform was accused of deceptive practices that raised costs and trapped shoppers in unwanted paid subscriptions. The Federal Trade Commission announced the settlement with Instacart on Thursday,
FTC probes Instacart over AI-driven pricing tool after study shows shoppers paid different prices for the same groceries.