We are disturbed by what we have read in the press about Instacart’s alleged pricing practices,” the FTC said in a statement.

A recent study published by Consumer Reports alleges that Instacart has been conducting AI-led dynamic pricing experiments that, in some cases, are drastically inflating the cost of certain products.

An investigation by a group of consumer groups has found that Instacart grocery items simultaneously checked at the same store can vary by 23%.

DoorDash Inc. on Wednesday said it had joined forces with OpenAI to allow people to shop for groceries in ChatGPT and check out on the delivery platform itself, as artificial intelligence becomes a bigger competitive front for online shopping.

Food prices in the United States have climbed sharply in recent years, and digital shopping is changing how those increases reach consumers. Between 2020 and 2024, grocery prices rose by nearly 25%, according to federal data.

Houstonians who order groceries through the Instacart delivery service may find that their grocery bills contain an unwanted surprise. An investigation conducted by Consumer Reports and two nonprofits,