The telecoms giant revealed to This Is Money last year that it spent £1million on customer serviceevery day but was eyeing the use of AI to reduce complaints.
O2 has spun up its 5G Standalone network across several towns in Dorset, while Gigaclear has piped in full fibre to Gloucestershire.
Netcracker, its parent company, NEC, and customer, Virgin Media O2, will discuss how operators will benefit from the next ...
Virgin Media O2 is offering up to £160 for old gaming consoles, including PlayStation and Xbox, through its O2 Recycle scheme - here's how to claim.
Sources have informed ISPreview that broadband and mobile operator Virgin Media (O2) has today notified around 700 staff that ...
IT feels like there’s no end to subscriptions these days – and they can quickly add up, costing you £100s a month. One ...
Virgin Media O2 is doubling down on its commitment to tackle digital exclusion, by pledging to donate 12,000 phones to people who need them throughout 2026. Fo ...