Klarna announced a significant initiative to leverage its internally developed AI systems, powered by OpenAI, across its ...

Swedish fintech company Klarna is reversing its decision to replace workers within its customer service division with AI ...

Klarna, the global payments and commerce network, announced its Q1 2025 results, unveiling consumer milestones, surging ...

Klarna, the Swedish fintech firm, is reversing its strategy of replacing human workers with AI after facing criticism for ...

The Swedish firm’s revenue rose by 15% to $701m, and its gross merchandise volume (GMV) increased by 13% to $25bn in Q1 2025.

Klarna halted recruitment entirely in 2023 as it doubled down on its partnership with OpenAI. At the time, the company ...

Klarna, a FinTech company with a valuation of $46 billion at its peak, is now regretting its choice of valuing artificial intelligence over human employees.

A recent study indicates that AI's impact on employee pay and hours has been minimal, despite its rapid adoption. While some ...

Automating jobs isn’t the panacea for all companies, and 55% admit they have made a mistake, a new survey finds.

In a keynote presentation, the Chairman of Foxconn claimed that developments in generative AI and robotics will end low-end ...

BNPL was by far the easiest way to opt for deferred payments as the service is integrated into many retail websites' ...