The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

The Government will not split the country into different energy pricing zones but instead reform the existing national ...

Fixing is where you agree to ‘fix’ a price for energy for the duration of the contract. You can do this by switching or by ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

A new report from the University of Cambridge has warned that the UK’s push to lead in AI risks derailing its climate targets ...

The government has released the Review of Electricity Market Arrangements, stating that it will not introduce zonal ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

UK energy regulator Ofgem has provisionally approved a £24 billion ($32.7bn) investment package into the country’s gas and ...

The Department for Energy Security and Net Zero (DESNZ) has published its Review of Electricity Market Arrangements (REMA) ...

Octopus Energy is set to pay £1.5m in refunds and compensation after it failed to provide customers with final bills within six weeks, Ofgem has said. The regulator says that more than 34,000 ...