Increasingly, consumers are turning to LLMs (not search engines) to answer their questions about products and services. This ...

Increasingly, consumers are turning to LLMs (not search engines) to answer their questions about products and services. This ...

Workplace stress, on the rise for decades, has been treated by many organizations as a personal issue instead of a ...

AI is no longer just a tool; it’s part of your workforce. If you want to lead effectively in this new era of “agentic AI”—AI systems that can act independently, without constant human ...

A conversation with media industry legend Barry Diller about creating successful projects and organizations. To achieve long-term success in tumultuous businesses like media and entertainment ...

In the last five or so years, corporate responses to a challenging macroeconomic environment have been dominated by two themes: cost cuts and price increases. This isn’t surprising; economic ...

Too often, boards overestimate their company’s cybersecurity preparedness—and how well they, as directors, are guiding it. Consider the results of a recent survey of 151 executives we ...

She’s a case study in relevance, resilience, and connection. When our colleague Kevin Evers wrote There’s Nothing Like This: The Strategic Genius of Taylor Swift, we knew we had to talk about it.

When Alex walked into my office and said she was overwhelmed, I thought: OK, she needs my help. She needs answers. I listened, asked a few clarifying questions, and then did what I’ve been ...

With the 2022 debut of OpenAI’s revolutionary chatbot, ChatGPT, artificial intelligence (AI) tools have exploded in popularity. In February, OpenAI announced it had surpassed 400 million ChatGPT ...

Impression management is a critical part of every leader’s job. People’s perceptions of leaders directly impact their reputation, credibility, and status, which in turn influence their ...