Agent experience is the next evolution in web design. From brand-to-bot interactions to the agent-first future: what comes ...

Agentic AI, by its very nature, acts on its own. How can we harness it in a brand safe way – and without harming our future ...

If AI is the mechanisation of the information age, the new role for humanity will be collaboration – and collective ...

The energy transition is succeeding invisibly. AI infrastructure and market economics are driving the shift to clean energy faster than policy ever could.

Our industry is on the move from user-centricity and consumer-centricity to life-centricity. But what does it mean? In the beginning was user-centricity, and user-centricity was with Don Norman’s 1986 ...

From hype to fear, digital innovation is trapped in a Boom Doom Cycle. It’s time to escape by taking a nuanced approach to risk and reward. Forget the Boom/Bust cycle; in the tech world we’re trapped ...

Web3 is essentially the next chapter for an internet based on blockchain technology that ensures more privacy by decentralization. For brands, it means making virtual products and experiences. With ...

The media industry has been trapped in digital disruption for two decades. AI is only going to accelerate that change. Buckle up. The New York-based company joins several digital media companies in ...

Amazon has pioneered a dual strategy of both horizontal and vertical integration. The next Amazon will need a different approach. Let’s have a look at my definition of horizontal and vertical ...

What caught your attention in 2024? The distant future of AI, the increasing pushback against the smartphone — and the global impact of the permacrisis and Amazon. It’s a glimpse into a complex world… ...

The annual chinwag in Davos needs to translate ideas into action faster than ever before, as global instability grows. It’s tough being Davos Man these days. Making the annual pilgrimage to the Swiss ...