There’s no question that automation and artificial intelligence will profoundly reshape how work will get done. They could be as transformational as the IT era was to enterprise business just a ...

Automation is a concept that’s fascinated me since I was a kid watching The Jetsons. The idea that machines would do all I needed to have done at the push of a button struck a chord. Effective ...

The financial blog Zero Hedge recently ran a piece on robotic automation titled "I, Not Robot: Why The Rise Of SkyNet Leads To Automatic Unemployment For The People," that seemed rather out of place ...

Asking a customer multiple times what their problem is a fundamental example of customer service agent manual toil that should be replaced with automation, says an executive at a company specializing ...

As a record number of Americans are quitting their jobs, the restaurant industry is turning to technology to keep their doors open. "The only answer is automation," GRUBBRR CEO Sam Zietz said on ...

I’ve been working with home automation offerings since the 1970s when I first installed X-10 switches in my apartment — which I’m sure my landlord really appreciated when I moved out. Back then, there ...