Learn how discriminating monopolies charge different consumer prices, maximize profit through pricing strategies, and explore examples illustrating their market impact.

Did you know you can customize Google to filter out garbage? Take these steps for better search results, including adding my work at Lifehacker as a preferred source. The fall shopping season is upon ...

Customer reviews and star ratings are synonymous with Amazon, serving as a quick guide to product quality and customer satisfaction and helping shoppers make more confident purchasing decisions. Here ...

From flawed data to legal fallout, hallucinations are a growing risk in AI-powered support. This guide shows how to reduce the damage. Generative AI is everywhere in customer service these days. It ...

In hindsight I’ll say: I always thought going crazy would be more exciting—roaming the street in a bathrobe, shouting at fruit. Instead I spent a weary season of my life saying representative.

The U.S. Supreme Court on June 5 made it easier for workers to file so-called "reverse discrimination" lawsuits after siding with Ohio worker Marlean Ames who claimed she didn't get a job and was ...

Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people coming back for more. At the heart of this experience are common triggers ...

On Monday, a developer using the popular AI-powered code editor Cursor noticed something strange: Switching between machines instantly logged them out, breaking a common workflow for programmers who ...

TROY, Mich.: 13 March 2025 — Customer satisfaction with the dealer service experience remains strong for a second consecutive year, yet long wait times for appointments, communication shortfalls and ...

Over the past year, many companies began their generative AI journeys with Microsoft 365 Copilot. As the technology evolves, these organizations are discovering innovative ways to drive impact across ...

T-Mobile is starting wide-scale beta testing for its satellite-to-cell service, powered by SpaceX's Starlink. The initiative aims to extend connectivity to remote areas across the United States, ...

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