The agency alleged that the company misled consumers over fees for its delivery promotion, made it hard to initiate refund requests and did not fully disclose Instacart+ membership trial terms.

The Federal Trade Commission announced that Instacart will pay $60 million in refunds to consumers as part of a settlement resolving allegations of deceptive practices that increased grocery shopping ...

The FTC alleges Instacart deceived customers into signing up for memberships without informed consent and charged fees after offering free grocery delivery.