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I've been building websites and marketing campaigns for small businesses since 2010. I also run two businesses of my own: Hired Gunn Writing & Consulting and the Weeknight Writers group. I'm obsessed ...

The widespread practice of hoteling desks across federal departments and agencies could complicate any plans to return employees to the office full-time, an Ottawa management expert says. “Hoteling ...

It doesn’t take much time or technical complexity for threat actors to compromise a service desk. Here’s how a typical attack might play out in a single day: 09:23 - Attacker scrapes LinkedIn for ...

Ritwik is a passionate gamer who has a soft spot for JRPGs. He's been writing about all things gaming for six years and counting. No matter how great a title's gameplay may be, there's always the ...

Hacking is hard. Well, sometimes. Other times, you just call up a company’s IT service desk and pretend to be an employee who needs a password reset, an Okta ...

Today, Specops Software, an Outpost24 company and provider of password and identity management solutions, has announced that its Specops Secure Service Desk for Cloud now supports native Entra ID, ...

Service desk agents are here to help, and we all prefer to talk to an understanding person than a chatbot when wrestling with an IT problem. Unfortunately, it’s this human element that cybercriminals ...

If you click on links we provide, we may receive compensation. “This is a whole new adventure,” the author and viral content creator tells PEOPLE of 'For Whom the Belle Tolls' Carly Tagen-Dye is the ...

Bring your gamer dreams into the blocky world of Minecraft! In this creative tutorial, you’ll learn how to build a realistic gaming setup — complete with a desk, monitor, keyboard, PC tower, LED ...