Ofgem fines Octopus Energy £1.5m for failing to issue final bills to thousands of prepayment customers. The supplier claims ...

FTSE 100 company undergoing quarterly reviews by energy regulator in relation to investment in its high-voltage cables ...

The energy supplier has agreed to pay a total of £1.5 million in refunds and compensation after failing to provide customers ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

An investigation carried out by energy regulator, Ofgem, has found errors with more than 34,000 prepayment meter customer ...

Ofgem found more than 34,000 prepayment meter customers between 2014 and October 2023 did not receive final bills within six ...

The gas and electricity supplier will be paying the hefty sum after regulator Ofgem found more than 34,000 prepayment meter ...

The regulator found more than 34,000 pre-payment meter customers between 2014 and October 2023 did not receive final bills ...

UK energy regulator Ofgem has provisionally approved a £24 billion ($32.7bn) investment package into the country’s gas and ...

Octopus Energy has lashed out at regulator Ofgem over what it called “impossible” rules on customer bills after it was fined £1.5m.

Octopus had agreed to pay a total of £1.483 million in compensation and redress, an average £43 per affected customer, in ...

The payout includes £231,000 of credit remaining on accounts when they were closed, energy regulator Ofgem has said.