Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...

Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...

Walgreens' strategy of locking up merchandise — from deodorants to bags of M&M's — to deter theft has backfired, according to ...

In a Q1 2025 earnings call, Walgreens Boots Alliance CEO Tim Wentworth admitted that its approach to tackling shoplifting at ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.

STATEN ISLAND, N.Y. -- While many big-box chains now lock up merchandise as a means of combatting theft -- requiring shoppers ...

Keeping products under lock and key dissuaded customers from purchasing them, Walgreens said in earnings call.

"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I ...

Walgreens CEO discusses the ongoing struggle with theft prevention in stores, citing locking items as ineffective.

Tim Wentworth, CEO of Walgreens Boots Alliance, the parent company of Duane Reade, acknowledged to investors during a Jan. 10 ...

Turns out putting everything behind locked glass and ad-covered screens does not create a welcoming shopping environment.